PRIVACY POLICY

ClickTecs Inc. ("ClickTecs", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clicktecs.net or use our services.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any other details you provide through our contact forms, strategy call bookings, or email correspondence.
• Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs, and other analytics data collected automatically when you visit our website.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience, analyze site traffic, and support our marketing efforts.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you relevant marketing communications (you may opt out at any time)
• Improve our website, content, and service offerings
• Analyze website performance and user behaviour
• Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., email platforms, CRM tools, analytics providers), under strict confidentiality agreements.
• Legal Requirements: Authorities when required by law or to protect the rights, property, or safety of ClickTecs, our clients, or others.

4. COOKIES

Our website uses cookies to improve functionality and understand visitor behaviour. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website. We use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Google Analytics to understand traffic patterns.
• Marketing Cookies: Google Ads and Meta pixels to measure campaign performance.

5. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and client data are retained for the duration of our business relationship and up to 7 years thereafter for accounting and legal purposes.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority (GDPR/PIPEDA)

To exercise any of these rights, please contact us via our contact page or call (866) 311-7189.

7. SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. CONTACT US

If you have questions about this Privacy Policy or how we handle your data, please contact: